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Help desk
About The Position
Kayhut is achieving the unbelievable, daily. We specialize in cracking the unbreakable code of cyber-security solutions.
We are facing extremely complex technological challenges and need talents to help us overcome them.
Do what you love!
In this role you will be:
Responding to requests for technical assistance, diagnosing and resolving technical hardware and software issues
Solving remote problems and malfunctions, managing DOMAIN privileges, etc
Be responsible for the maintenance of all computer and communication systems
Ensure the availability and stability of servers, workstations, and other IT infrastructure
Good understanding of computer systems and other technological products
Stay up to date with the latest security technology and trends
Requirements
At least 3 years of proven experience as a Helpdesk Administrator (from military service or industry)
Experience in supporting Windows OS
Knowledge of servers and workstations of Microsoft OS and Office 365 applications
Good knowledge in GPO environments, Active directory, 365 user privileges
Experience with hardware components (stationary computers, laptops, printers)
Experience in operating communication networks and network failures.
Networking knowledge and understanding of Cisco switches configuration
Fortigate FireWall Knowledge
A team player and a strong people person with a service-oriented approach
